maanko infrastructure

We provide comprehensive IT support in the area of technical infrastructure and technical support for all companies within the maanko Group. We also manage the vehicle fleet and operational resources to ensure operations are safe, efficient, and always available.

Nowoczesna infrastruktura IT
24/7
Service Desk
99.9%
Service Availability
30+
On-site Locations
1 fleet
Central Management
Service Desk & On-site

Multichannel contact point (portal, phone, email), remote support and on-site visits, incident and change management (ITIL).

Networks & Data Center

LAN/Wi-Fi/SD-WAN, data centers, virtualization, backups, monitoring, and automated maintenance.

Cloud & DevOps

Cloud environment management, CI/CD, containerization, cost balancing, and resource optimization.

Cybersecurity

Identity management, EDR, immutable backups, security testing, and policy compliance.

Workplace & MDM

Hardware and software management, MDM/MAM, device catalog, workstation lifecycle.

Fleet Management

Vehicle records and telematics, service schedules, fuel cards, settlements, and efficiency reports.

Scope of Support

Response time up to 1h for P1 incidents, service windows scheduled in advance, full change audits, and monthly KPI reports.

Centralized hardware and software registry, licenses, parts inventory, equipment and vehicle reservations, cost allocation between companies.

DR/BCP plans, HA clusters, 3-2-1 backups, recovery tests, and multi-zone cloud deployments.